FREQUENTLY ASKED QUESTIONS

PRODUCTS

Why choose GURU over typical energy drinks? 

At GURU, we keep it simple: a short list of plant-based active ingredients, including natural caffeine, and none of the artificial additives like sucralose or aspartame. Our thoughtfully crafted blends are designed to deliver a sustained energy boost while keeping your mind sharp and focused. And because energy should taste as good as it feels, we offer a range of refreshing, delicious flavors you’ll actually look forward to.

So, when you want a clean, reliable source of Good Energy, choose GURU.

Is GURU an organic-certified drink? 

Absolutely! GURU is proud to offer organic energy. All our products are certified organic by ECOCERT (Organic Canada) and by the USDA in the United States, so you can enjoy your energy boost with complete confidence.

What are the ingredients in GURU energy drinks?

Each GURU product has its own unique ingredients and nutritional profile, which you can find on our products page.

What they all have in common? Every can delivers clean, plant-based energy to power your day the natural way.

How much caffeine is in a GURU drink?

For details on caffeine content, please visit our Products Page, where you’ll find the specific information for each GURU product.

Do GURU drinks contain taurine?

All GURU products are completely taurine-free while delivering plenty of Good Natural Energy!

Most energy drinks are packed with sugar. How much sugar is in GURU?

Each GURU product has its own unique ingredients and nutritional profile, all of which you can find on the products page.

What they all have in common? Every can is crafted with clean, plant-based energy to
power your day the natural way

Does GURU Lite contain artificial sweeteners like aspartame?

Sweetened Naturally. GURU is free from artificial sweeteners like aspartame or sucralose, using stevia and monk fruit for a clean, low-calorie boost of delicious energy.

Where do GURU’s ingredients come from?

GURU drinks are inspired by functional plants traditionally valued for their natural energy-boosting properties. We carefully source our ingredients from their regions of origin, including Canada, the United States,Brazil, Italy, Spain, Sri Lanka, China, and Japan, to ensure the highest quality and effectiveness.

I am pregnant—can I drink GURU?

While caffeine is safe for many adults, GURU is not recommended for pregnant or breastfeeding individuals. We strongly advise following your doctor’s guidance regarding caffeine intake during this time.

Additionally, GURU is not intended for anyone under 18. Your health and well-being are our top priority!

Why does GURU use aluminum cans?

At GURU, we choose aluminum cans because they can be recycled completely and indefinitely, supporting our commitment to sustainability and waste reduction.

Did you know aluminum is the most valuable recyclable material in Canada? By recycling your GURU cans, you’re helping to conserve
energy and natural resources while contributing to a cleaner environment.

Remember to recycle and deposit your GURU cans—together, we can make a positive impact on our planet!

Can I mix GURU with alcohol?

No. Health Canada advises against mixing energy drinks with alcohol, as combining stimulants and depressants can be harmful to your health.

ONLINE ORDERS

I received some slightly dented cans—can I still drink them?

At GURU, we celebrate life’s little imperfections! Minor dents may happen during shipping, but they don’t affect the taste or safety of your drink.

Go ahead—enjoy every refreshing sip with confidence!

How can I get a promotional code or coupon?

Want access to our latest promotions and exclusive coupons?
Sign up for our newsletter here!

As a thank you, you’ll receive a special discount straight to your inbox once you confirm your subscription. Happy shopping!

How do you ensure transactions are secure?

All transactions are processed through Shopify Payments, a trusted 3D Secure payment system that follows strict protocols to prevent fraud and protect your payment details.

We never store your payment information on our website, so your data is always safe and secure.

Can I change or cancel my order?

Once an order is confirmed, we are generally unable to modify or cancel it.

However, you can email us at customerservice@guruenergy.com and we will do our best to assist you.

DELIVERY AND RETURNS

What is your return policy?

If an order is returned to our warehouse due to an incomplete or incorrect address, we will refund your order, minus the original
shipping charges.

If you receive the wrong product or damaged cans, please click here to follow the correct process for a replacement or refund.

Please note: Except for the cases outlined above, we do not accept returns on our products.

Are there any shipping fees for online orders?

Enjoy free shipping on all orders over $75!

How can I track my order?

You can easily track your order by logging into your account.

How long does it usually take to receive an order?

We know you want your Good Energy fast! Orders are processed within 24 hours on weekdays and typically arrive within 3–5 business days.

Please note: during promotions or peak periods, shipping may take a little longer.